AALL Spectrum

AALL Spectrum / September/October 2018 / Volume 23, Number 1

AALL Spectrum / Published by American Association of Law Libraries

Issue link: http://epubs.aallnet.org/i/1016225

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46 AALL SPECTRUM | WWW.AALLNET.ORG Q Our organization is investing heavily in emerging technol- ogies, such as artificial intelligence and knowledge man- agement. While most or all are 100 percent on board with the goals of these initiatives, our library staff is spending an increasing amount of non-billable time, in addition to their "normal" daily responsibilities, working on these projects. How can library managers ensure that the entire staff stays motivated and excited while being asked to do more (sometimes tedious, usually non-billable) work? REFERENCE DESK BY DOLLY M. KNIGHT & MARIBEL NASH BUSINESS EDGE Tackling New Technology New technologies seem to emerge at lightning speed these days, and they often can lead to increased workloads. What's the best approach for tackling these new systems? Our Reference Desk columnists offer their advice.

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