AALL Spectrum

AALL Spectrum | January/February 2016 | Volume 20, Number 3

AALL Spectrum / Published by American Association of Law Libraries

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28 AALL SPECTRUM | WWW.AALLNET.ORG Can "people skills" be taught? How emotional intelligence can help pave your way to success. BY RONALD E. WHEELER SOFT SKILLS I have always really enjoyed human interaction. All of my life, I have known that my greatest joys and my most crushing disappointments came from my personal and professional human relationships. is reality is one that I have always embraced. For me, it means that I am one of those "people who need people" that Barbra Streisand sings about. ese characteristics feel innate to me. I think of myself as a super-extrovert, and the fact that I grew up in a household full of super-introverts seems to underscore the immutability of extroversion. I feel lucky to have somehow inherited these innate people skills. However, the more I study and break down what we think of as "people skills" or "so skills" into discrete parts, I discover that, although perhaps partly innate, these so skills can be developed and improved with work, reflec- tion, and practice. THE IMPORTANCE OF CULTIVATING EMOTIONAL INTELLIGENCE

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