AALL Spectrum

AALL Spectrum / March/April 2016 / Volume 20, Number 4

AALL Spectrum / Published by American Association of Law Libraries

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50 AALL SPECTRUM | WWW.AALLNET.ORG Q Working with bilingual colleagues and feeling a little left out because you don't always under- stand what they're saying? Use the situation as a learning moment. Are there a few common words or phrases you could learn to provide better service to patrons? As always, communication is vital. I'm a reference librarian at a law school library and supervise a number of law students. Several of my students are bilingual, as is one of my colleagues. My co-worker never passes up an opportunity to practice her second language, even though she knows I don't understand what she's saying. Some of our stu- dents know that she's fluent in their language and really enjoy speaking with her. I'm not proud of this, but I feel like she's showing off. I also think it's rude and unprofes- sional to exclude me from the conversation. She's a Language Barrier? very good reference librarian and, for the most part, I enjoy working with her, but I feel deliberately shut out and I'm not sure how to tell her without seeming petty or envious. REFERENCE DESK BY SUSAN CATTERALL BUSINESS EDGE

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