AALL Spectrum

AALL Spectrum / July/August 2017 / Volume 21, Number 6

AALL Spectrum / Published by American Association of Law Libraries

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62 AALL SPECTRUM | WWW.AALLNET.ORG Q REFERENCE DESK BY SUSAN CATTERALL I am a research librarian for a mid-sized firm and my director recently approached me about initiating a formal CI program. I believe that I have already been doing CI in that I have worked BUSINESS EDGE for several years with our firm's marketing director, conducting research on clients and industries and other projects when assigned. I have also coordinated significant research for the C-level members of our firm. I'd like to put together a plan that would incor- porate some consisten- cy and best practices moving forward. Do you have any suggestions for getting started? Demand for competitive intelligence (CI) within law firms has put law librarians in the driver's seat of legal research. Maybe you've started incorporating CI in your firm, or have just barely begun scratching the surface. In any case, creating a plan is the best place to start. Competitive Intelligence Planning

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