AALL Spectrum

AALL Spectrum | January/February 2016 | Volume 20, Number 3

AALL Spectrum / Published by American Association of Law Libraries

Issue link: https://epubs.aallnet.org/i/628170

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36 AALL SPECTRUM | WWW.AALLNET.ORG TECHNOLOGY 5. LEGAL KNOWLEDGE LIAISON: serves as a client-facing Niche Expert Resource, on call to inform the firm's best clients upon request 6. EXPERT APPLICATION PROGRAMMER: designs automated systems to answer routine or straightforward legal and regulatory questions 7. ALTERNATIVE FEE ARRANGEMENTS (AFA) COORDINATOR: gathers and integrates data to measure the firm's production costs and undergird profitable fixed fees 8. CLIENT KNOWLEDGE ENGINEER: analyzes recent client activities and recommends menu of activities to meet client's needs. If a week is a long time in politics, then two years is an eternity is this turbu- lent legal market. As such, many of the foregoing roles have already started to emerge or flourish in that time, most notably the AFA coordinator, which evolved into the more powerful position of chief pricing officer (CPO) and similar titles now found at scores of Am Law 100 firms. Many, though not all, CPOs entered this role with strong knowledge management backgrounds, appropriate given the CPO's reliance on data analysis skills. e CPO is a good example of the new career opportu- nities now appearing within large law firms for which law librarians are well positioned to apply. BY JORDAN FURLONG LEVERAGING KNOWLEDGE, TECHNOLOGY, AND PROCESS Legal Information Professionals and the Transformation of the Law Firm Business Model 1. NICHE EXPERT RESOURCE: serves as specialized subject matter "guru" embedded within practice or industry groups 2. BESPOKE CONTINUING LEGAL EDUCATION (CLE) DESIGNER: customizes learning regimens for individual lawyers based on practice profiles and business needs 3. LEGAL PROJECT MANAGEMENT (LPM) COORDINATOR: trains lawyers and staff in their effective use of LPM systems 4. BUSINESS INTELLIGENCE DIRECTOR: organizes and applies previously inchoate data regarding law firm practices and finances B ack in 2013, I wrote an article for omson Reuters Practice Innovations titled "e Future Is Now: Eight Emerging Roles for Law Librarians." Here's a numbered list of the law firm librarian roles I envi- sioned, along with a brief description of each one:

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